COSRX Reward 2023

| SIGN UP |

What is COSRX Rewards Programs?

COSRX Rewards Program is a special loyalty program to reward you, our awesome friend, with special discounts and offers as you earn points! As a Program member, you will be eligible to earn points whenever you make purchases, write reviews, refer friends, or peek at our social media!

What if I already have a COSRX accounts?

You have automatically been registered for our Rewards Programs. Just log into your account! If you have questions, reach out to our Customer Support and we'll be happy to help.

I've ordered from before. Can I get the points for my past orders?

Thank you for being a COSRX customer! If you sign up with the email you entered when you ordered, points will be accumulated according to the amount of your previous order.

Who is eligible to be part of the program?

Anyone, and Everyone! Just sign up for an account and start earning points!

Does my tier expire?

Your current tier is calculated based on your total spend within the last 12-month period. If you go down a tier, you will still retain your previously earned points, except in the case of account inactivity in any 12-month period.

According to the reorganization of the program on March 1st, 2023, it may not be an accurate tier reflection. If the tier is weird, please feel free to contact us!

| EARN POINTS |

How do I earn points?

The more you love COSRX, the more you get the points!

• Sign up: Create an account and earn 100 points

• Purchases : Earn 5 points for every $1 spent

• Product Reviews : Earn 100 points once you write a review (reviews are only eligible if accessed via the review email sent to you after a product purchase)

• Birthday Coupon :Tell us when your birthday is and we’ll give you points to celebrate! Dreamer get $5, Achiever get $7 and Visionary get $15 worth of points on your birthday, Happy birthday!

•Take action with our SNS : Follow COSRX's official account TikTok and Instagram to get 100 points.

•Make 3 purchase : If you buy it 3 times on our site, you will get 300 points. A minimum of $35 or more is accepted as a purchase only.

•Read our Blog: If you read a blog once a month and answer questions about it, you get 200 points.

•Complete the quiz: If you finish the quiz provided by COSRX once a month, you can get 200 points.

How do I check how may points I have?

Log in, and click Rewards menu on the top to check how many points you've earned!Plus, no matter which page you are on, you can check it at the sticky bar at the bottom of the page when you log in.

I just placed an order/ signed up/ engaged on social media but I don’t see points added to my account.

Don’t worry, sometimes it takes a few minutes for our system to process and apply points to your account. If you still don't see the points after 24 hours, please reach out to global@cosrx.co.kr and we will be happy to help!

Do my points expire?

Points are valid for 1 year from the date of your last purchase.

I completed an action that should've earned points, but they arent's showing up.

It may take up to 24 hours for points to appear in your accont. If still not showing up, please contact us at global@cosrx.co.kr

What happens if my order is returned or cancelled?

Any points associated with the order will be deducted from your account balance.

| REDEEM POINTS |

How do I redeem points?

You can redeem the points in your checkout page or sticky bar that always appears at the bottom of the page. Also, you can now click "ways to redeem" on the reward page here.

How can I find my rewards & coupons?

First, you can check the coupon you received through email. In addition, you can check the previously received coupons and details by clicking on the reward history in the reward page.

I can't find the rewards on the page

Please accept the cookies on the COSRX.com site. After that, you can see the rewards module.

| VIP TIER |

Does my tier expire?

According to the reorganization of the program on March 1st, 2023, it may not be an accurate tier reflection. If the tier is weird, please feel free to contact us!

What is the entry rewards?

When you enter the new tier, COSRX will give you Points & a free shipping coupon to your email. The coupon can only be used once after logging in, and the minimum order amount is 30 dollars(USD).

| ANYTHING ELSE |

I have more questions / need help with my COSRX account!

We're here to help! Shoot us an email at global@cosrx.co.kr or send us a quick message with our chatbot, and we'll get back to you with the solution as soon as possible!

What is the refer a friend?

If you refer a friend, your friend can get a $15 discount. When your friend completes the purchase, you will also receive a $15 coupon. However, the referrer will be compensated if the introduced customer purchases $30 or more.

If you haven't come in a while, refer to this!

As of 9/1/2022, due to the loyalty program update, the points previously held were 1/5. But the actual amount of redemption remains the same.

For example If you had 1000 points, you'll now have 200 points. But this still equal $10 when redeemed.

If points or vip tiers may not be applied properly, please contact us via email(global@cosrx.co.kr) or chatbot (on the bottom).

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