FAQs

COSRX Rewards Program is a special loyalty program to reward you, our awesome friend, with special discounts and offers as you earn points! As a Program member, you will be eligible to earn points whenever you make purchases, write reviews, refer friends, or peek at our social media!

Sign up: Create an account and earn 200 points
Purchases: Earn a point for every dollar spent
Refer a Friend: You and your friend will both receive a $15 coupon for your purchase of $30+ once your friend completes their purchase
Product Reviews: Earn 30 points once you write a review (reviews are only eligible if accessed via the review email sent to you after a product purchase)
Birthday Coupon: Tell us when your birthday is and we’ll give you points to celebrate!
Take action with our SNS : 30 points

You have automatically been registered for our Rewards program. Just log into your account! If you have questions, reach out to our Customer Support and we'll be happy to help.

Thank you for being a COSRX customer! Unfortunately, you may not receive points for your past orders. Only orders placed starting August 5th, 2022 (10AM KST) are eligible for membership points.

Anyone, and Everyone! Just sign up for an account and start earning points!

Log in, and click Rewards menu on the top to check how many points you've earned!

Don’t worry, sometimes it takes a few minutes for our system to process and apply points to your account. If you still don't see the points after 24 hours, please reach out to global@cosrx.co.kr and we will be happy to help!

Any points associated with the order will be deducted from your account balance.

We're here to help! Shoot us an email at global@cosrx.co.kr or send us a quick message with our chatbot, and we'll get back to you with the solution as soon as possible!